What Our Clients Say
Find out what it's really like to work with us.
"There should be more stars to give! Erin, Vince and the entire Distinctive Design team were fabulous to work with. Our very dated kitchen, primary bath, and basically every floor in the house needed help, ASAP. The result was a grownup house that exceeded expectations.
The care, quality and attention to details made the entire process painless. Our new kitchen is fabulous with more space and functionality. It is nothing short of stunning! The spa bathroom with soaker tub and wonderful shower is beautiful. Erin and Vince were always available, and the entire project was finished ahead of time."
Susan Watson - Kitchen and Bathroom Remodel
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We had to find a contractor and design team who were comfortable managing this project with our being on the West Coast...
My husband and I are thrilled we chose Distinctive Design + Build + Remodel in undertaking the renovation of our master bath and master closet. The results are spectacular and exactly what we envisioned.
We began this renovation project after buying a second home in Charlotte. We had to find a contractor and design team who were comfortable managing this project with our being on the West Coast. After interviewing several renovation teams, we chose Erin and Vince because of their knowledge, design and contractor strengths. In addition, they are a fantastic team and so personable.In the midst of choosing Distinctive Design and beginning the project, COVID lockdowns began. We had to rely on Erin and Vince 100% to make sure the design and construction were managed well. Erin was patient and reliable in sending us samples for all our choices and creating a design that more than met our expectations. In the design phase, Erin listened to our needs and created different solutions. Finalizing the plan by phone and material choices by mail worked extremely well for us due to Erin’s knowledge and skill as a designer.
As the General Contractor, Vince and his chosen contractors did a top-notch job in creating reality from the plans. I give Vince a score of A+++ in the workmanship and craft of the renovation and managing all aspects of the construction and making our dreams become a reality. Budget wise, the Distinctive Design Team renovation came in as planned.
I love walking into our new master bath and closet. I am always delighted when looking at the material choices, colors and beautiful construction. Each time I see the bath and closet, I smile. This renovation has made me look forward to being in our Charlotte home.
We recommend Erin and Vince and Distinctive Design + Build + Remodel to anyone who is looking to remodel.Maggie Buckenmayer - Bathroom and Closet Remodel, Charlotte
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Having never gone through a major renovation before, meeting with a general contractor filled us with anxiety. These nerves quickly turned to excitement as we spoke with Erin and Vince...
Having never gone through a major renovation before, meeting with a general contractor filled us with anxiety. These nerves quickly turned to excitement as we spoke with Erin and Vince from Distinctive Design + Build + Remodel. The plans, as presented by Erin, brought our visions of a new master bath and kitchen to life! In turn, Vince was able to explain the construction process in logical stages which set out expectations regarding process, inspections, and overall time to completion. We are thrilled to have found Distinctive Design and to have used them to complete our projects. We unconditionally recommend them to anybody looking to realize their own visions of a better home.
Kevin Sario - Kitchen and Bathroom Remodel, Charlotte
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This was, by far, the largest and most complex home project we ever entertained...
Erin and Vince met with on a number of occasions, and guided us through the entire design process through which our concepts could be made real. The process was much more complex than we anticipated but Erin and Vince’s design and construction management expertise was invaluable in assisting us toward the development of the ideal kitchen.
We had some thoughts of what we wanted but Erin provided us with an extensive range of design possibilities and resources that made us realize that our new kitchen could far exceed our initial concept. Everything from layout to architectural enhancements was considered and discussed at length. Her aesthetic sense was invaluable in producing a kitchen that we would love. We were presented with detailed drawings and renderings that allowed us to see where we were going. At every step of the process, Erin was immediately available to provide answers and guidance.
We had a lot of questions concerning the construction phase. How long was it going to take? How much disruption to our lives and home? How much dust and dirt? Vince laid out the entire process, in detail, for us. He addressed every one of our concerns as well as some we never considered. The entire project, and each individual step, was accompanied by a timeline that was rigidly adhered to so that we knew, every day down to the hour, where we were in the process and where we were going.
Any question we asked was answered with a thorough explanation and, on occasion, a demonstration. No issue was too small to address. We learned quite a lot about the science and application of the building process. Vince's supervision and management of the contractors was superb. His complete professionalism was demonstrated time and time again. He also has a great sense of humor which went a long way in easing our anxiety.
For Elizabeth and I this was, by far, the largest and most complex home project we ever entertained. Distinctive Design + Build + Remodel was the perfect choice as witnessed by the final result: a beautiful kitchen that is everything we could have hoped for. We highly recommend Distinctive Design + Build + Remodel to anyone who desires a company who will guide you from concept to realization of your idea of the perfect home.
Dr. Kevin O'Connor - Kitchen Remodel, Belmont
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Distinctive Design + Build + Remodel is a company you can trust to build it right....
Distinctive Design + Build + Remodel is a company you can trust to build it right. As a Licensed Structural Engineer, and co-owner of Intelligent Design Engineering in Charlotte, I have worked with Vince, the General Contractor at Distinctive Design + Build + Remodel, for years and he is at the top of my list when I recommend a contractor. The things that set Vince apart are his ability to perform a wide range of jobs and he is personally on site overseeing the work. If you’re looking for an experienced builder who doesn’t cut corners and who takes customer service seriously, Distinctive Design + Build + Remodel is the company you should call.
Chad Ritter, LSE - Intelligent Design Engineering
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This is my third project with Vince and Erin, and I am beyond thrilled with my new back porch and patio...
This is my third project with Vince and Erin, and I am beyond thrilled with my new back porch and patio. They were able to turn my old, leaky porch into a fantastic outdoor living space complete with a firepit. The quality of work that went into this project was top notch, from the tile floor to the gorgeous ceiling.
One of my favorite features is the floor to ceiling screens that keep the bugs away without impeding the view of our backyard. Plus, they added a slight slope to the porch roofline to prevent another leaky situation. Another great design concept was the open-air patio adjacent to the porch for grilling and dining with the family.
Finally, Erin helped me select the light fixtures to add the perfect lighting in the evenings. I cannot say enough great things about Vince and Erin and their ability to tackle complex renovations with beautiful results!
Beth Santanna - Porch Addition, Myers Park
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We had our house resided, all new windows, our master bathroom remodeled, new screened porch...
Vince and Erin provided an amazing experience during our renovation. We had our house resided, all new windows installed, our master bathroom gutted and remodeled, our outdoor deck reconfigured and a screened in porch with a fireplace installed.
They kept us informed at all phases. Erin was great in helping with designs and listening to my ideas. All issues were resolved promptly. We are very happy with their services and the results!
Claire R - Exterior Renovation, Porch Addition, Bathroom Remodel
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They never said "no" to anything, and were never rattled by any of the quirky things you find when renovating an older home...
We live in an older house (circa 1930) and this renovation was pretty complicated (structural changes, complete rewire of the house, etc.). Even the demolition was difficult. Distinctive Design + Build + Remodel, LLC did a great job throughout the seven-month project. They never said "no" to anything, and were never rattled by any of the quirky things you find when renovating an older home. They just figured it out and kept going. Their subs were fantastic.
Danny Johnson - Kitchen Remodel, Myers Park
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The design aspect was tailored to our wishes, not a cookie cutter design used over and over again in prior projects...
From the beginning, I knew this remodeling project would be different than others. My wife and I have remodeled our home and our commercial building. In those instances, we felt we were chasing our contractors for details, solid goals, and completion of the project. With Distinctive Design + Build + Remodel we were put at ease immediately.
They focused on what we wanted out of our remodeling project to suit our family, our goals, and our lifestyle. We were given clear advice and parameters about the work before we ever began. When we needed answers or advice, they gave them in a timely manner. Often, they had solutions to our problems before we had time to worry.
The design aspect was tailored to our wishes, not a cookie cutter design used over and over again in prior projects. The craftsmanship of the build was breathtaking. To sum it up, they treated our home like it was theirs!
Greg H - Whole House Remodel, Kiawah Island
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Would I contract with them again to do work on my home? In a heart beat!
You always hear horror stories about people who have had issues with work being done on their home. From estimates for work that sometimes go over the amount first agreed to, or issues with shoddy work, or contractors that take weeks to get the job completed. None of these problems was an issue for us with Distinctive Design + Build + Remodel.
We contracted with them for an addition on our home. Erin was very professional and offered advice and insight on our project. The contract was well written and specifically stated the work that was to be done. This kept the budget intact. Vince was very much into making sure our project was done right with no issues and on a timeline set forth in the contract. He also explained every detail on the project — whether or not we asked about it.
Their team of contractors was devoted on getting the job done and cleaned up after their work was done each day. Would I contract with them again to do work on my home? In a heart beat!
Paula Schwartz - Home Addition, Charlotte
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We have had so many special moments watching games and events and spending time with family and friends outside. The gas fireplace was the icing on the cake!
I wanted to let you know of all the years of enjoyment we have had out of our Distinctive Design + Build covered porch. We have been so proud of the work you did for us seven years ago and had so many years of enjoyment. Vince, you were so easy to work with and it was evident that your passion was to provide a product we would enjoy for many years. You have achieved your goal! Excellent craftsmanship and finish work are apparent.
We have had so many complements over the years, and we have had so many special moments watching games and events and spending time with family and friends outside. The gas fireplace was the icing on the cake!
Jack and I decided to put our house on the market this past March. We knew our porch would sell our house quickly, which it did! The new owners are just as excited about it as we are, and we are thrilled! In looking for a new home, we used the outdoor space you designed and built as an example of what we were looking for in our new house. We achieved our goal, thankfully.
I want to thank you for putting your heart and soul into our porch. It was a source of pride for our family, and we will miss the piece of happiness you created for us. For anyone desiring to add quality living space to your home, Distinctive Design + Build is the way to go! We have had seven years of complete enjoyment, with no issues at all.
Vince Busby is truly committed to his work and passion of designing quality living spaces for his clients. Jack and I would be happy to be a referral for Vince if he needs to have confirmation of his quality work. Thank you, Vince, for providing for us so many years of enjoyment and delight! It looks like all is great with you and your company. Success well deserved!
Pam James - Porch Addition, Charlotte
Our Clients Tell The Distinctive Story
Our clients often return for multiple projects and recommend us to their family and friends. Now that you've heard from people who've experienced the Distinctive Difference, isn't it time to let us help you improve your home?